Williams-Sonoma, Inc.
Williams-Sonoma, Inc. is a multi-channel specialty retailer of high-quality home furnishings and products, known for its commitment to sustainability and customer service.
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Description
Williams-Sonoma, Inc. is a multi-channel specialty retailer specializing in high-quality home furnishings and products. Founded in 1956 by Chuck Williams, the company began as a small store in Sonoma, California, selling French cookware. Williams-Sonoma, Inc. has since expanded beyond the kitchen, offering a wide range of products for nearly every area of the home through its various brands, including Pottery Barn, West Elm, and Rejuvenation. They are known for their commitment to customer service and have embraced new technologies and strategies to excel in multi-channel retailing.
Williams-Sonoma, Inc. has a strong emphasis on sustainability and corporate responsibility. They have set ambitious goals for reducing their environmental impact, promoting worker wellbeing, and fostering a diverse and inclusive workplace. They are committed to ethical sourcing and manufacturing practices, including working with suppliers who meet rigorous standards for fair labor practices. They have also been recognized for their sustainability efforts, being included in the Dow Jones Sustainability Index North America and named one of Barron's 100 Most Sustainable U.S. Companies for several consecutive years.
Flexibility
Williams-Sonoma, Inc. offers a variety of work flexibility options, with its Customer Care Center team being nearly 85% remote and spread throughout the country. The company also encourages internal growth and movement for associates looking to try something new, and offers opportunities for both full-time and part-time work across its corporate offices, stores, supply chain, and customer care center.
Benefits
Williams-Sonoma, Inc. offers a comprehensive suite of employee benefits designed to support associates in their personal and professional growth. These benefits include competitive compensation, health insurance, retirement savings plans, paid time off, and various development opportunities. The company also provides its associates with access to WSI University, a learning portal with in-person and online training courses, and promotes cross-brand opportunities for internal growth and movement. Additionally, Williams-Sonoma, Inc. offers a LEAD (Leadership Education and Development) program for nominated Directors and Vice Presidents, as well as an Advisor Program for personal development support.
Mission
Williams-Sonoma, Inc. is a multi-channel specialty retailer dedicated to enhancing the quality of customers' lives at home. They strive to provide high-quality products for the home across a wide range of categories, encompassing kitchenware, furniture, home décor, and more. The company prioritizes outstanding customer service and values the importance of its associates, emphasizing an inclusive and diverse workplace. Williams-Sonoma, Inc. is also a leader in sustainability, committing to ethical sourcing, environmental responsibility, and social impact initiatives.
Culture
Williams-Sonoma, Inc. fosters a culture that prioritizes customer satisfaction, employee growth, and ethical business practices. They emphasize a "people first" approach, investing in employee development through programs like WSI University and the LEAD program. Their commitment to diversity, equity, and inclusion is reflected in their efforts to promote a welcoming and inclusive workplace for all associates. The company also encourages a sense of purpose and social responsibility by actively engaging in sustainable practices, supporting charitable causes, and promoting environmental consciousness across all brands.
DE&I
Williams-Sonoma, Inc. is committed to creating a diverse and inclusive workplace that values and celebrates differences. Their approach to diversity, equity and inclusion prioritizes fostering an environment where all associates feel respected, valued, and empowered to contribute their unique perspectives and talents. The company actively invests in programs to attract, retain, and develop diverse talent, and they continuously review and report on their progress in promoting equity and inclusion for all associates. Their efforts extend to their supply chain through partnerships with organizations like BSR’s HERproject, advocating for fair treatment and empowerment of women workers.