Northern

Northern is a major UK rail operator responsible for providing passenger rail services across the North of England. They manage a network of nearly 550 stations, operate over 2,500 services daily and employ over 7,000 people. The company prioritizes customer experience, focusing on delivering safe, reliable, and comfortable journeys. Northern is committed to improving rail travel, enhancing the experience on board and at stations, and driving economic value and sustainable growth for the North and its people.

In addition to core operations, Northern is also involved in community initiatives. They work with various community rail partnerships and groups to foster a positive impact on the region's economic, social, and environmental wellbeing. Their efforts include supporting station adoption projects, engaging with schools and youth groups, and promoting career opportunities within the rail industry. Northern actively seeks to make a positive contribution to the communities they serve and create a more welcoming environment for all.

Northern offers a range of flexible working options depending on the role. While most frontline positions require on-site work, many other roles offer the opportunity for hybrid working, allowing employees to split their time between the office and home. Northern also actively promotes agile working practices for non-train crew roles, enabling employees to choose their working hours and location for maximum flexibility.

Northern offers a comprehensive benefits package to its employees, including free travel on Northern services, discounted travel on other UK and European rail services, a defined benefit pension scheme with a generous top-up, a generous holiday entitlement, and opportunities for progression and growth through training and online learning courses. They also offer full uniforms for frontline facing roles, an agile working scheme, a cycle to work scheme, maternity and paternity leave on full pay, an employee assistance programme, and exclusive benefits with Northern Perks.

Northern is a train company committed to connecting people and communities across the North of England, improving rail travel with a focus on customer experience, and driving economic value and sustainable growth for the region.

Northern promotes a culture of customer-centricity, valuing individuality, and celebrating diversity. They emphasize teamwork, collaboration, and a commitment to providing an excellent and safe experience for their passengers. The company promotes a sense of community by actively engaging with local groups and encouraging employee volunteerism. Additionally, Northern values employee growth and development, offering comprehensive training programs and opportunities for career advancement.

Northern is committed to diversity, equity, and inclusion, actively promoting a workplace where everyone feels valued and respected. They recognize the importance of representation across all levels, aiming to reflect the diverse communities they serve. This commitment extends to their outreach activities, engaging with local education groups to showcase career opportunities in the rail industry to all young people, particularly women and those from ethnic minorities. Northern's Early Careers Programmes, developed in partnership with community groups, offer apprenticeships and "Year in Industry" opportunities, fostering a more inclusive future workforce.