Coconut Software

Coconut Software is a Canadian company that specializes in providing appointment scheduling, queue management, and video banking solutions to financial institutions. They strive to simplify the way banks and credit unions connect with their customers by creating an effortless experience for both clients and staff. Coconut has a strong focus on user experience and has built a platform that is easy to use, intuitive, and flexible, allowing for customization to meet the specific needs of their clients.

Coconut Software is known for its strong customer focus and its dedication to providing a positive work environment for its employees. They are committed to offering a comprehensive suite of solutions that are designed to improve customer satisfaction, increase operational efficiency, and drive growth for their clients. Coconut Software has a proven track record of success, with over 150 financial institutions using their platform across North America.

Coconut Software offers a flexible work environment, including "Cabana Days" - a version of a four-day work week where employees can choose to work a flexible schedule on Fridays. The company prioritizes a supportive but flexible work environment and allows remote work options, anywhere in Canada. Employees can choose to work from the office or remotely, and they are encouraged to prioritize their well-being and take time for rest and rejuvenation.

Coconut Software offers a competitive benefits package designed to support employee well-being and growth. This includes a competitive salary, comprehensive health and dental benefits, virtual care, a disability top-up, a wealthsimple GRSP with matching, an annual wellness benefit of $1000, a flexible work environment that includes remote work options, employee stock options, internet subsidy, a Tiki Bucks incentive program, and a people-first company culture.

Coconut Software is a company that develops customer engagement solutions specifically for financial institutions, with a mission to make the client experience smooth, fast, and effortless for both banks and credit unions and their customers. They provide a platform that includes appointment scheduling, queue management, video banking, and reporting and analytics tools to streamline interactions, optimize branch operations, and enhance overall customer satisfaction.

Coconut Software promotes a collaborative and inclusive culture focused on people, passion, and performance. They value honesty, empathy, and resilience, creating a supportive environment where employees are encouraged to grow, share ideas, and celebrate successes as a team. Coconut Software emphasizes a people-first approach, offering flexible work schedules, competitive benefits, and opportunities for professional development, all contributing to a positive and engaging work environment.

Coconut Software is committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued, respected, and empowered. They prioritize creating a culture of honesty, collaboration, empathy, resilience, and service excellence, recognizing that diverse perspectives lead to better solutions and stronger results. They are actively working to attract and retain a diverse workforce, provide opportunities for growth and development, and create an environment where everyone feels comfortable bringing their whole selves to work.